Returns & Refund Policy

All of our products are custom printed to order. Please review carefully before purchasing.

Damaged or Defective Items

If an item arrives defective, damaged, incorrectly produced, or otherwise does not meet the consumer guarantees under Australian Consumer Law, please contact us and we will work with you to provide an appropriate remedy.

If you receive a faulty item, please contact us as soon as possible with your order number and clear photos of the issue. For prompt assessment, we recommend contacting us within 30 days of delivery. This does not limit your rights under Australian Consumer Law.

Please contact us before returning any item. Do not send items directly to our print or fulfilment partners. If a return is required, we will provide return instructions and the appropriate return address.

Change of Mind & Sizing

As all items are made to order, we do not accept returns or exchanges for:

• Change of mind

• Incorrect size selection

• Incorrect colour selection

Please refer to the size guide before placing your order.

Consumer Rights

Nothing in this policy limits your rights under Australian Consumer Law.